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Frequently Asked Questions
Check out our most common inquiries we get at Caught in a Jar. If you have any further questions regarding one of our products or services, feel free to contact us and we’ll be happy to assist you today.
Do you deliver?
Yes, we have personal deliver (door-door) and partner with other couries
How should I store my jams?
You should store unopened jars in a cool, dark, dry place (between 50-70°F.), away from sunlight and sources of heat. Exposure to light and heat could degrade the jam quickly, which may affect its flavor, consistency, and appearance. Opened jars should be stored in the refrigerator.
How long can I keep my jams and jellies?
Unopened jars that are stored properly can last up to one year from batch date. It is recommended that you use open jams and jellies within three weeks after opening.
How can i tell if my jam is bad?
Any signs of mold, yeast growth, or an “off” odor (smells fermented or yeasty) is an indication of jam spoilage. If there is any mold on a jar of jam or jelly, or signs of other spoilage, discard the entire contents of the jar.
I have a suggestion or idea for a new product/promotion. How can I let you know?
Please submit all ideas and information via email in our Contact Us section